What is Helixson Cloud?
Helixson Cloud is a secure and scalable cloud computing platform offering IaaS, PaaS, and managed solutions hosted in India’s CTRLs Data Center.
Where is Helixson Cloud hosted?
Helixson Cloud infrastructure is hosted in CTRLs Tier IV Data Centers located in India, ensuring enterprise-grade reliability and compliance.
Who can use Helixson Cloud services?
Helixson Cloud caters to startups, SMEs, enterprises, and government organizations looking for secure cloud hosting within India.
What type of cloud services does Helixson offer?
Helixson offers Public Cloud, Private Cloud, Hybrid Cloud, Virtual Machines, Object Storage, Backup & Disaster Recovery, and Managed Services.
How secure is Helixson Cloud?
Helixson Cloud uses ISO 27001, ISO 20000, and SOC 2 Type II certified data centers, 24x7 surveillance, firewalls, DDoS protection, and role-based access controls.
Does Helixson Cloud comply with Indian data laws?
Yes, all data is stored and processed within India in compliance with Indian data residency and privacy regulations.
What data protection measures are implemented?
We use end-to-end encryption, multi-factor authentication, vulnerability assessments, and continuous monitoring.
Does Helixson Cloud provide backup and disaster recovery?
Yes, we offer automated backup, snapshots, and geo-redundant disaster recovery services on additional commercials
What uptime guarantee does Helixson Cloud offer?
Helixson Cloud provides a 99.99% uptime SLA backed by redundant power, network, and infrastructure.
How scalable are Helixson Cloud resources?
Resources like compute, storage, and bandwidth can be scaled on demand via the self-service portal or API.
Can I migrate existing workloads to Helixson Cloud?
Yes, we provide seamless migration assistance with minimal downtime.
What kind of support does Helixson Cloud provide?
We offer 24x7x365 support via email, chat, and phone, with dedicated account managers for enterprises.
Does Helixson Cloud provide managed services?
Yes, including system administration, patch management, monitoring, backup management, and security hardening.
How can I monitor my resources?
Customers can use the Helixson Cloud Console to view real-time metrics, billing, and alerts.
How is Helixson Cloud priced?
Helixson Cloud fixed monthly plan with transparent billing.
Is there a free trial available?
Yes, Helixson Cloud offers a limited-time free trial for new users.
How can I view or manage my billing details?
Invoices, usage reports, and payment history can be accessed through the billing dashboard.
Which operating systems are supported?
Helixson Cloud supports Windows, Linux (CentOS, Ubuntu, Debian, RHEL), and custom OS images on request.
Can Helixson Cloud integrate with third-party tools?
Yes, our APIs and SDKs allow integration with DevOps tools, monitoring systems, and CI/CD pipelines.
What network connectivity options are available?
We offer shared/dedicated bandwidth, VPN connectivity, private interconnects, and secure peering options.
